HeyListed

SMS Messaging Policy

Effective July 29, 2026

HeyListed, operated by Better Offers Inc, sends text messages (SMS) from toll-free numbers on behalf of the platform and the licensed real-estate professionals who use it. This page describes what we send, how consent works, and how to stop messages at any time.

Messages we send

  • Listing information text-backs. When you call a HeyListed listing hotline and request information, we text you a link to the listing you asked about, and related details such as tour confirmations you requested on the call.
  • Account messages. Login codes and service notifications for registered users of HeyListed and affiliated sites.
  • Requested follow-ups. Messages you specifically ask for, such as a payment-estimate link, sent only after you request it.

Message frequency varies with your activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

How consent works

You opt in by taking an action that requests a text: calling a listing hotline and asking for information, submitting a form that offers text updates, or signing up for an account with your mobile number. Consent to receive texts is not a condition of purchasing any property, product, or service.

What opt-in looks like

On the phone. When you call a listing hotline, the assistant offers to text you the listing link and reads this notice before any message is sent:

“I'll text you a link to this listing at the number you're calling from. Message and data rates may apply, and you can reply STOP at any time to stop receiving texts.”

On our forms. Listing-page and open-house forms include an optional, unchecked-by-default consent checkbox. These are the exact disclosures shown (wording versions heylisted-real-estate-contact-v2 and open-house-self-checkin-v2):

I agree that this Realtor may contact me about this real-estate request, including by text message if I provided a mobile number. Message frequency varies; message and data rates may apply; reply STOP to opt out or HELP for help. Consent is not a condition of purchase. This does not authorize mortgage or marketing contact.

Send me property updates from [Agent Name], including by text message if I provided a mobile number. Message frequency varies; message and data rates may apply; reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

Each consent is recorded with a timestamp, the wording version shown above, and the form it was given on. Submitting any form without checking the box still works — you simply will not receive texts.

Opting out and getting help

  • Reply STOP to any message to opt out. We honor opt-outs immediately.
  • Reply HELP, email mccoy@betteroffers.com, or call (888) 421-1117 for assistance.

Privacy

Phone numbers collected for messaging are handled as described in our Privacy Policy. We do not sell your phone number, and mobile opt-in data is never shared with third parties for their own marketing.